About Priority One

At Priority One Services & Management, we are your trusted partners in navigating the complexities of NDIS support with expertise and empathy.

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ABOUT US

Our story

Priority One Services & Management is a place of hope and support for those living with a disability. Founded on the principles of empowerment, respect, and professionalism, our family-owned business has grown significantly, driven by the combined expertise of Rick and Annie.

Rick brings over 35 years of experience in the building industry, underpinning our home modifications services, while Annie’s 33 years in customer service and business development have shaped our participant-focused approach.

Our story is one of constant evolution, shaped by a commitment to enhance the quality of life for our participants. From our early days, we have seen firsthand the difference the right support can make. Our journey is filled with stories of transformation and resilience, driving us to continuously innovate and improve our services.

As we look to the future, our past remains a powerful reminder of the impact we can achieve by staying true to our values and mission.

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20

YEARS

OF EXPERIENCE

WHY YOU WILL LOVE US

Experience combined with commitment

Leveraging over three decades of industry experience, our commitment to excellence underpins every project and service we deliver.

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OUR GOAL

We exist to
empower you

At the core of Priority One Services & Management lies a commitment to empower, encourage, and enable individuals. Our existence is defined by our desire to enhance your quality of life with dignity and respect. 

We strive to understand the holistic needs of each individual, tailoring our services to provide not just care, but a pathway to greater independence and confidence. Through our suite of services, we aim to unlock potential, facilitate community engagement, and support the personal growth of our participants.

Our team is passionate about making a meaningful difference, offering not just professional support, but a partnership that respects and values the aspirations and challenges of those we serve. We believe in the power of encouragement and the strength of empowerment, dedicating ourselves to your journey towards a fulfilling life.

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Our mission

Our mission is to enhance the quality of life for our participants through services that not only meet their immediate needs but also build independence, dignity, and respect. 

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Our vision

Our vision is to be the leading provider of NDIS support, recognised for our dedication to empowering individuals with disabilities to live their lives to the fullest.

WHAT WE COMMIT TO

Our promise

We promise to deliver care and support that transcends the ordinary. Our commitment to you is built on a foundation of professionalism, respect, and passion for what we do. By focusing on the holistic needs of our participants, we ensure that our support is as unique as the individuals we support.

From initial face-to-face consultations to weekly check-ins, we build rapport and trust, ensuring that our participants feel supported and heard at every step. Our promise extends beyond the services we offer; it is a commitment to enhance your quality of life, empower you with confidence, and assist you in achieving your fullest potential.

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ACCESS THE CARE YOU DESERVE

How accessing our support works

Accessing the support you need is straightforward with us. Our team is ready to guide you through every step, ensuring a smooth and empowering experience.

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Contact Us

Begin your journey towards enhanced support by reaching out to our friendly team, ready to listen and guide you through the next steps.

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In Person Consult

Meet with our experts for a comprehensive in-person consultation, allowing us to understand your unique needs and circumstances in depth.

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Tailored Plan

Together, we will develop a personalised plan that addresses your specific needs, goals, and preferences, ensuring it aligns perfectly with your lifestyle.

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Ongoing Support

Experience peace of mind with our ongoing support and follow-up care, ensuring your services evolve with you and continue to meet your needs.

CONTACT US

Are you ready to be Priority One?

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