To begin receiving services from Priority One, simply contact us via phone, email, or our contact form.

Our friendly team will then arrange an initial face-to-face consultation to discuss your needs and goals. This meeting is crucial for us to understand how we can best support you, allowing us to tailor our services to your specific requirements.

Following this, we will develop a personalised plan that outlines the services we recommend, how they will be delivered, and any associated costs. Our aim is to make the process as seamless and transparent as possible, ensuring you feel informed and comfortable every step of the way.

Priority One stands apart through our commitment to personalised, compassionate care. Our family-owned business brings decades of experience to every service we offer, from home modifications to daily support tasks.

What truly sets us apart is our holistic approach to care, focusing on the entire wellbeing of our participants, not just their immediate needs. We invest time in building rapport through regular check-ins and personalised support plans, ensuring our services evolve with you.

Additionally, our blend of professional expertise and genuine passion for empowering individuals sets a foundation for a partnership based on respect, dignity, and mutual growth.

Absolutely. With over 35 years of experience in the building industry, our team is exceptionally skilled in managing complex home modifications.

We understand the importance of creating a safe, accessible environment that meets your needs. Our process involves a detailed assessment of your living space, consultation with healthcare professionals as needed, and a tailored plan that outlines the modifications required.

From structural changes to the installation of assistive technologies, we manage every aspect of the modification process, ensuring high-quality outcomes that enhance your independence and quality of life.

Quality assurance is at the core of everything we do at Priority One. We maintain strict standards of excellence across all our services, upheld by our dedicated team of professionals.

Each member of our staff undergoes rigorous training and continuous professional development to ensure they are equipped to provide the highest level of care. We also implement regular feedback and review processes, allowing us to monitor the effectiveness of our services and make adjustments as necessary.

Our commitment to transparency, regular communication, and continuous improvement ensures that we consistently deliver services that meet and exceed the expectations of our participants.

Priority One offers comprehensive support coordination services designed to help you navigate the NDIS landscape with ease.

Our experienced coordinators work closely with you to understand your plan, identify your needs, and connect you with the right services. Whether you require assistance in managing your funding, understanding how to make the most of your plan, or finding specialised services, our team is here to provide expert guidance and support.

Our coordinators are adept at building strong networks of providers, ensuring you receive the care and services that best suit your individual circumstances. With Priority One, support coordination is more than just a service; it’s a partnership aimed at empowering you to achieve your goals.